Payment and shipping

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Großbritannien, Irland, Italien, Kroatien, Lettland, Littauen, Malta, Luxenburg, Niederlande, Norwegen, Polen, Portugal, Rumänien, Schweden, Schweiz, Slowakei, Slowenien, Spanien, Tschechien, Ungarn, Zypern, Österreich.



Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the order value (gross product value):

- Lieferungen per Paketdienst: ab 50 € Bestellwert versandkostenfreie Lieferung, darunter 4,90 € Versandkosten


From an order value of 50,00 € onwards, we deliver shipments free of cost.

In case of deliveries to the German Islands, an island surcharge of 50,00 € is charged on the dispatch costs.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
- Lieferungen per Spedition: ab 500 € Bestellwert versandkostenfreie Lieferung (frei Bordsteinkante), darunter 29,- € Versandkosten

- Bei Bestellung von Paketdienst fähigen Waren und Waren die per Spedition verschickt werden gelten jeweils die Konditionen für den Speditionsversand.

Bulky goods are marked as such in the item description.


Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

- Lieferung ab 200,00€ versandkostenfrei, davor 19,90€

- Wir liefern in die Schweiz und Norwegen unverzollt und unversteuert.
- Wir bitten um Ihr Verständnis, dass wir keine Mehrwertsteuererstattung anbieten, sofern Sie unsere Waren aus der EU ausführen.


From an order value of 200,00 €, we deliver shipments to foreign countries free of cost.

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
- Lieferung ab 1000,00€ versandkostenfrei (frei Bordsteinkante), davor 75,00€

Bulky goods are marked as such in the item description.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 7 - 14 days, for deliveries abroad within 14 - 21 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Payment options

For domestic deliveries (Germany) the following payment options are available:

-  Prepayment via transfer
Payment via PayPal
Payment via PayPal Plus (credit card, direct debit, invoice) 

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal

As long as you make the prepayment , we will grant you 3 % early payment discount on the gross product value of the order.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.