General Terms and Conditions

I. General Terms and Conditions

I. General Terms and Conditions § 1 Basic Provisions (1) The following terms and conditions apply to contracts concluded between you and us as the provider (Müller Möbelwerkstätten GmbH) via the website www.muellermoebel.de. Unless otherwise agreed, the inclusion of your own conditions, if any, is objected to. (2) Consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity. Entrepreneur is any natural or legal person or a legal partnership capable of holding rights and duties who acts in the exercise of their commercial or self-employed professional activity when concluding a legal transaction. § 2 Conclusion of the Contract (1) The subject matter of the contract is the sale of goods. (2) By placing the respective product on our website, we make a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description. (3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are stored in the "shopping cart." You can access the "shopping cart" using the corresponding button in the navigation bar and make changes there at any time. After clicking on the "Checkout" button or "Proceed to Checkout" (or similar designation) and entering your personal data as well as the payment and shipping conditions, you will be shown the order data as an order overview. If you use an instant payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay), you will either be directed to the order overview page in our online shop or to the website of the provider of the instant payment system. If you are redirected to the respective instant payment system, you make the appropriate selection or enter your data there. Finally, the order data is displayed to you as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop. Before submitting the order, you have the opportunity to check the information in the order overview again, to change it (also using the "back" function of your internet browser), or to cancel the order. By submitting the order via the corresponding button ("place order," "buy" / "buy now," "order for a fee," "pay" / "pay now," or similar designation), you legally accept the offer, thereby concluding the contract. (4) Your inquiries to create an offer are non-binding for you. We will submit a binding offer to you in text form (e.g., by email), which you can accept within 5 days (unless otherwise stated in the respective offer). (5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out by email, partly automated. You must, therefore, ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured, and, in particular, that it is not prevented by SPAM filters. § 3 Special Agreements Regarding Offered Payment Methods (1) Payment via "PayPal" / "PayPal Checkout": When selecting a payment method offered via "PayPal" / "PayPal Checkout," payment processing is carried out by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are displayed to you under a correspondingly designated button on our website and during the online ordering process. "PayPal" may use other payment services for payment processing; if special payment conditions apply for this, you will be separately notified of these. Further information about "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full. § 4 Right of Retention, Reservation of Title (1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship. (2) The goods remain our property until full payment of the purchase price. (3) If you are an entrepreneur, the following also applies: a) We reserve ownership of the goods until all claims from the ongoing business relationship have been fully settled. Before the transfer of ownership of the reserved goods, a pledge or chattel mortgage is not permitted. b) You may resell the goods in the ordinary course of business. For this case, you hereby assign to us all claims in the amount of the invoice amount accruing to you from the resale; we accept the assignment. You are further authorized to collect the claim. However, we reserve the right to collect the claim ourselves if you fail to meet your payment obligations properly. c) In the event of combination and mixing of the reserved goods, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing. d) We undertake to release the securities to which we are entitled at your request insofar as the realizable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released is our responsibility. § 5 Warranty (1) The statutory warranty rights apply. (2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to promptly notify us and the carrier of any complaints. Failure to comply with this has no effect on your statutory warranty claims. (3) If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you have been informed of it before submitting the declaration of intent and the deviation has been expressly and separately agreed upon between the contracting parties. (4) If you are an entrepreneur, the warranty period is one year from the date of delivery of the goods. The shortening of the period does not apply to: damages attributable to us that have been culpably caused by the violation of life, body, or health and to damages caused intentionally or by gross negligence; cases where we have fraudulently concealed the defect or assumed a guarantee for the quality of the item; items that have been used in accordance with their customary use for a building and have caused its defectiveness; statutory recourse claims that you have in connection with defect rights against us. § 6 Choice of Law, Place of Performance, Jurisdiction (1) German law applies. This choice of law only applies to consumers to the extent that the protection granted by mandatory provisions of the law of the country of the consumer's habitual residence is not withdrawn (principle of favorability). (2) The place of performance for all services arising from the business relationships with us as well as the court of jurisdiction is our registered office, provided you are not a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your domicile or habitual residence is not known at the time the action is filed. The authority to also appeal to the court at another statutory place of jurisdiction remains unaffected. (3) The provisions of the UN Convention on Contracts for the International Sale of Goods do not apply expressly.

II. Customer Information